Assist with directing, planning, and managing the scientific/medical quality of the technical department. Work with scientist(s) and medical technologists on the development and optimization of clinical assays. Provide expert advice to management and technical personnel regarding development technologies and activities.  Be accountable for quality and timeliness of projects involving themselves or colleagues.

This professional can work in a Hybrid capacity. 

• Assists with test method selection and validation.
• Ensures that proficiency testing program is conducted in a timely manner, reviewed by appropriate staff, and approve of corrective action when a proficiency testing result is found to be unsatisfactory.
• Assists with monitoring quality control to ensure that acceptable levels of analytical performance are maintained for each test system. Ensures that patient test results are reported only when the system is functioning properly.
• Reviews corrective action and preventative action plans and procedures.
• Routinely reviews Standard Operating Procedures for test systems.
• Provides discussion of assay data for clients via personal interaction.
• Provides clinical consultation to clients of the laboratory.
• Ensures that test results include pertinent information required for interpretation.
• Communicates matters about quality of test results and interpretation in relation to specific patient conditions.
• Ensures safety procedures applicable to the department clearly defined and strictly enforced through proper delegation to laboratory supervisors. Reviews all safety procedure updates and revisions.
• Assists with the polices on quality and accuracy of reporting of test results. Maintains appropriate communications both intra and inter-departmentally.
• Ensures departments are in compliance with all applicable local, state and federal licensing regulations.
• Participates in continuous improvement utilizing the Quest Management System (QMS).
• Assists with the on-going research and development of new assays, troubleshooting and/or improvements of current assays.
• Participates, as needed, in the formulation and coordination for sales and marketing objectives and programs. Assists in the identification of new clients and services. Functions as a liaison between laboratory clients and the sales and marketing organization. Provides assistance to Sales and Marketing in terms of writing technical brochures and, as required, give lectures to clients and sales representatives.
• Serves as Quest Diagnostics Nichols Institute representative to the scientific community via services, publications, presentations, etc.

• Typically requires at least 2 years of work experience inclusive of postdoctoral fellowship.
• M.D., D.O., or D.D.S. degree, or an earned doctoral degree (e.g., Ph.D., Sc.D.) in a relevant chemical, physical, or biological science major from an accredited institution

• ABMM certification or eligibility preferred.

Quest Diagnostics is an equal employment opportunity employer. Our policy is to recruit, hire and promote qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other status protected by state or local law. Quest Diagnostics observes minimum age requirements established by federal, state and/or local laws, and will ask an applicant for verification when deemed necessary.