We Provide Solutions. Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. It’s about providing clarity and hope.
The Connectivity Accounts Manager is the senior business liaison and focal point to the customers of Commercial to ensure quality delivery of connectivity to customers. This position has immediate and direct impact on customer satisfaction and alignment of regional growth and attrition targets. Responsibilities include the alignment of business and Information Technology goals, negotiation of Service Level Agreements with senior business management and coordination of Information Technology resources to meet these objectives. The challenge is to manage cross-functional issues and deliverables by effectively setting priorities and directing resources that are not managed by this position. This requires a strong individual with an extensive background in the Quest Diagnostics connectivity suite as well as excellent interpersonal, communication and negotiation skills. This person will manage two Technical Sales Specialists.
The person should live in the Great Midwest region and will travel within the region regularly (50%).
Required Work Experience
Skills
Education:
Bachelor’s Degree
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
Quest Diagnostics is an equal employment opportunity employer. Our policy is to recruit, hire and promote qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other status protected by state or local law. Quest Diagnostics observes minimum age requirements established by federal, state and/or local laws, and will ask an applicant for verification when deemed necessary.
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