Quest Diagnostics

Director, HR Business Partner - Laboratory Operations (East Region - Hybrid)

ID 2025-79431
Category
Human Resources
Position Type
Regular Full-Time
Shift
Day
Location Address
1 Insights Drive
Location City & State
US-NJ-Clifton
Workplace Category
Hybrid

Overview

The Director, HR Business Partner for Lab Operations will serve as a strategic partner to the VP of Lab Operations, driving human resource initiatives that align with business objectives and enhance organizational performance.  This role focuses on developing and executing people strategies to attract, retain and develop top talent while fostering a culture of excellence, innovation, and collaboration within lab operations.

 

The Director will liaise with HR Centers of Excellence and the HR Service Center to ensure optimal HR collaboration and service levels to clients. This role supports multiple lab locations across the East Region.

 

This position will be based in Clifton, NJ (Hybrid).

Responsibilities

  • Responsible for leading, coaching and developing a team of HR Business Partners in support of overall Human Resources and business strategy.  
  • Key member of the HR community working to develop the HR Business Partner role, including staying abreast of current HR trends and best practices.  

 Business Relationships  

  • Builds relationships with senior level clients. Is a trusted and credible partner who anticipates needs and proactively recommends solutions.   
  • Serves as an active member of the senior leadership team in assigned business/function and can influence and challenge others at this level.  
  • Has a solid understanding of current and future business trends, both internal and external.  
  • Serves as an executive coach providing guidance and consultation to leadership.  

 Strategy & Planning  

  • Consults with senior leaders to develop and execute business strategy to build organizational capabilities, behaviors, structures and process.  Provides strategic direction and influences at all levels to drive implementation of the strategy.  
  • Translates the business plan into talent and organizational plan (e.g. owns the People Strategy for assigned business to include organizational re-design, strategic workforce planning, total rewards solutions, succession planning and talent management, organizational development and employee engagement of workforce).  
  • Optimizes transformational change efforts by providing consulting support, guidance and a framework for leading and managing change.   
  • Responsible for succession planning / pipeline to ensure leadership talent in support the business strategy.   
  • Partners with and influences HR Centers of Excellence and HR Service Center to ensure the business is receiving optimal service and value-added programs that are aligned with business strategy.   
  • Use outcome-based metrics supplied by HR Service Center to identify trends and influence the business  

 Business Based Outcomes  

  • Ensures strong leadership teams in place and plays a key role in recruiting senior level talent   
  • Drives toward strong organizational performance as evidenced by business measures such as productivity, quality and service   
  • Drives toward optimal culture that facilitates employees’ success. This includes Engagement, Diversity & Inclusion.   
  • Drives for high performance work environment that makes the organization a great place to work and delivers results.  

Qualifications

 

  • A Bachelor's degree is required.  A Master's degree is preferred.
  • SHRM/SPHR/PHR certifications are strongly preferred.
  • A minimum of 8-10 years of Human Resources experience is required.  2-3 years of managing exempt-level HR staff is preferred.
  • Proficiency in MS Office products and HR systems.
  • Understanding of state and federal labor laws and regulations.  

Desired Skills and Attributes

  • Highly developed and effective leadership and strategic influencing skills   
  • Ability to work effectively with mid-level to senior members of the organization   
  • Business acumen  
  • Strategic agility  
  • Drive for results  
  • Decision quality  
  • Managerial courage  
  • Organizational savvy  
  • Dealing with ambiguity  
  • Developing direct reports  

EEO

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets

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