Quest Diagnostics

Manager, Specimen Management

ID 2025-83654
Category
Operations
Position Type
Regular Full-Time
Shift
Night
Location Address
10200 Commerce Pkwy
Location City & State
US-FL-Miramar
Workplace Category
On-site

Overview

Manager, Specimen Management - Miramar, FL - Tuesday - Saturday 2:00am-10:30am

 

Manage the Specimen Management department areas (including Accessioning, Tech Ops, Referrals) to process specimens and on-time hand off to internal customers and with focus on quality, compliance, and productivity.  The incumbent will own and ensure adequate workflow of specimens from sample of drop off through the time of transfer to the testing areas. 

The role is responsible for monitoring performance metrics across all areas, managing priorities, ensuring effective communications between all area leaders through various daily management mechanisms, ensuring timely escalation in case of equipment downtime, and detecting and communicating potential cost saving ideas or process improvements. The ideal candidate must have strong people leadership skills, robust problem-solving experience within a fast-paced setting, data-based decision-making abilities, and be highly organized. 

Additionally, the candidate must ensure maintenance of a safe, ergonomically sound, professional environment, as well as adherence to quality and regulatory requirements (including CAP, CLIA, HIPAA, OSHA) 

Responsibilities

  • Must have the mental alertness and high energy required to appropriately perform the job. 
  • The ability to effectively work with other departments to resolve problems. Must have interpersonal skills to gain cooperation with other departments and foster continuous improvements. 
  • Must be flexible and available based on staffing requirements, weekends, and holidays, on call and long hours. 
  • Demonstrate excellent organizational, communication, and interpersonal skills, and is able to manage client concerns, technical department and employees in a professional manner. 
  • Make independent decisions and exercise consistent sound judgment. 
  • Capable of handling multiple priorities in a high-volume setting. 
  • Able to organize and lead projects within the work group and with cross functional groups. Required to give presentations and speak in front of groups. 

Qualifications

Required Work Experience:  

Minimum of 8 years’ experience with at least 4 years of direct supervisory experience, ideally in a medical, medical devices, or pharmaceutical production/manufacturing setting 

 

Education:

Bachelor’s degree

 

Skills and Competencies:  

  • Proven people and project leadership skills
  • Strong problem-solving and continuous improvement skills
  • Must be detail and quality oriented and data driven
  • Ability to work independently, as well as multi-task as necessary
  • Experience working in a regulated laboratory environment.
  • Strong performance management and people development experience
  • Must have high energy and positivity to drive the team through issues if they occur. 
  • The ability to effectively work with other departments to resolve problems.
  • Excellent interpersonal skills to gain cooperation with other departments.
  • Proficiency in Microsoft Office (Word, Excel , PowerPoint, and Outlook).  Desirable- Power BI
  • Pluses: Spanish and/or Creole speaker experience using lab information systems
  • PC skills, MS Office applications 
  • Must have proven leadership, interpersonal skills and technical knowledge, strong organization and planning skills. 

 

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EEO

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets

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