Pay Range: $150,000 - $200,000 salary + 20% target AIP 

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information:

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

· Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours

· Best-in-class well-being programs

· Annual, no-cost health assessment program Blueprint for Wellness®

· healthyMINDS mental health program

· Vacation and Health/Flex Time

· 6 Holidays plus 1 "MyDay" off

· FinFit financial coaching and services

· 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service

· Employee stock purchase plan

· Life and disability insurance, plus buy-up option

· Flexible Spending Accounts

· Annual incentive plans

· Matching gifts program

· Education assistance through MyQuest for Education

· Career advancement opportunities

· and so much more!

Recognized by FORTUNE magazine as one of the “World’s Most Admired Companies,” Quest Diagnostics (www.QuestDiagnostics.com) is the world's leading provider of diagnostic testing, information and services that doctors and patients need to make better healthcare decisions. We are pioneers in developing innovative diagnostic tests and advanced healthcare information technology solutions that help improve patient care.

With corporate headquarters in Secaucus, NJ, Quest Diagnostics is a Fortune 500 company traded on the New York Stock Exchange (NYSE: DGX) and included in the Dow Jones Sustainability World Index. With 2024 revenues of $9.87 billion and over 2,250 patient locations across the United States, Quest Diagnostics serves half of the physicians and hospitals in the U.S. with their large variety of products and services.

The Role

Quest is implementing Quality Management System (QMS) initiatives to address evolving regulatory compliance needs and consolidate all quality management technology solutions. This initiative will involve investing in new technology systems to meet future needs and simplify the existing technology landscape. The QMS initiatives encompass various areas including, but not limited to, such as complaint handling, document control, validation, training, CAPA (corrective and preventive actions), design controls, supplier controls, and production controls. This is a multi-year effort with milestones aligned to support compliance needs, as well as business goals.

To support this effort, the Technology team is seeking a lead who will collaborate with the Quality & Regulatory Affairs, other business functions, technology stakeholders, solution partners, and consultants. This role will be responsible for driving all aspects of technology and solutions, including scope, design, development, testing, validation, deployment, and support for the QMS initiatives.

This position may be based as a hybrid (min 3 days/week) out of Quest Corporate headquarters in Secaucus, NJ or near a Quest lab site.

• Lead technology effort for solution scope, design, development, testing, validation, deployment and support for all QMS initiatives.
• Develop and maintain a technology roadmap for QMS initiatives, ensuring alignment with business objectives and regulatory requirements.
• Lead the evaluation and selection of technology solutions and vendors, ensuring they meet the specific needs of the QMS initiatives
• Collaborate closely with Quest Business, Quest Technology, Solution Partner(s) and Consultants.
• Work with the Quest Business team, including Quality Regulatory and other business functions such as Medical Quality, National Client Services/Customer Solutions, and other National and Regional teams as needed.
• Engage with the Quest Technology team, including Architecture, Security, Development, DevSecOps, and Testing.
• Collaborate with solution partners, including independent software vendors (ISVs) that deliver products and services to meet Quest's needs.
• Seek guidance and advice from consultants who have expertise in Quality & Regulatory compliance to ensure the right solution approach.
• Mobilize necessary resources, which may come from both Quest and third-party service companies, to support all aspects of solution definition, implementation, and ongoing support.
• Drive consolidation of existing QMS systems into a unified solution to meet ongoing and future needs for efficiency
• Strive for continuous improvement in the delivery life cycle through the use of innovative approaches and technologies
• Communicate complex technical concepts effectively to non-technical stakeholders and senior leadership, ensuring alignment on deliverables and driving accountability
• Stay up to date with industry trends and best practices in QMS technology and provide recommendations for continuous improvement and innovation
• Lead a team of 3 to 5 members
• Estimated 10-15% travel as needed

• 8-10 years’ experience in IT solution development and delivery.
• Demonstrated experience in working with customers and business stakeholders to define requirements, design, implement, validate and deploy large scale IT solutions to meet business needs including scalability, performance and availability.
• Working experience in formal software development process and tools such as IDEs, Jira, GitHub, Automated Testing etc.
• Knowledge of Quality Management Systems, Agile Methodologies
• Application experience with MS Windows, MS Office (Project, Word, PowerPoint, Excel), MS Teams, MS Outlook, and wireless communications/mobile device management
• Working knowledge of SaaS / Cloud Platforms, Lean Six Sigma methodologies
• Knowledge of clinical laboratory operations and associated IT systems such as laboratory information systems
• Bachelor's degree in engineering or equivalent is required; master’s degree or MBA is preferred

Competencies

• Business Acumen
• Innovation Management
• Drive for results
• Analytical and conceptual thinking skills
• Interpersonal and communication skills
• Organizational, time management, and multi-tasking skills
• Learning on the Fly
• Technical/Functional learning
• Customer Focus
• Decision Quality
• Priority Setting
• Problem Solving

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.